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Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is present on each page. A context menu will show up. It contains exhaustive info about all the actions that you can carry out on the given page. Each pop-up window appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive library of tutorial video clips explaining how to work with our web hosting Control Panel. They're made for those of you who would like to see how things are being done instead of only reading articles. In this way, everyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the answer you searching for, have a glance at our extensive Frequently Asked Questions database, which covers questions asked by actual people and provides real solutions. We periodically update our FAQ database with new questions & answers so as to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions database either, we have a fantastic team of customer service technicians available 24-7-365 and eager to assist you with any question. Each support ticket you open will be answered in less than sixty minutes (the average response time is just 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 188610

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com